17 July 2018
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              Human Resources Development Department

International Labour Office
Vacancy No: DC/2018/CO-LUSAKA/01
Title: Technical Officer - Social Protection Knowledge Management and TRANSFORM

Grade: P.3

Contract type: Fixed-term Appointment

Duration of contract:  one year  

Date: 22 January 2018
Application Deadline (midnight Geneva time) 7 February 2018 Selection in Progress
Organization unit:   CO-LUSAKA

Duty Station:  Lusaka, Zambia

Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.

In order to support the best informed process in the filling of the present vacancy by direct selection, the ILO invites interested candidates to submit their curriculum vitae online by the above date (midnight Geneva time).

Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

The following are eligible to apply:

- ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.

- External candidates


The International Labour organization with funding from the Irish Government is embarking on the implementation of a programme dubbed Inclusive Growth, Social protection and Jobs Creation. The overall goal of the social protection component of the programme is to enable national governments to use appropriate, well designed and well managed social protection systems in order to reduce poverty and vulnerability and contribute to inclusive economic growth.

The Social Protection component of the ILO-IrishAid programme in Southern Africa will cover three countries under the responsibility of ILO-Lusaka Office, namely Zambia, Malawi, and Mozambique and will be guided by the following objectives: a) the creation of political and public debate on social protection, b) building the capacity of governments to effectively and efficiently deliver social protection transfers, c) supporting the design of national social protection policy and prioritised implementation plans, and d) supporting sustainable and progressively domestically funded social protection financing frameworks.

The project will also support capacity building and leadership development in the social protection sector in the region, through the development and application of the TRANSFORM curriculum on building and managing social protection floors (for more details on the initiative consult: http://socialprotection.org/institutions/transform). TRANSFORM is an innovative learning package on the administration of national social protection floors in Africa. It encompasses learning materials and methods for adult learning, to help decision makers and practitioners take ownership in building national social protection systems through continuous learning and reflective practice. TRANSFORM is an inter-agency initiative of UN agencies supporting the building of social protection floors in Africa, currently with participation of the ILO, UNICEF and UNDP.

Through TRANSFORM and other platforms the project will also support knowledge development and sharing of best practices in the area of social protection amongst constituents in the three countries and more generally the region, including by facilitating documentation and sharing of rights-based approaches through south-south learning opportunities.

The incumbent will support the implementation of the knowledge management and capacity development activities under the project, in particular by coordinating the TRANSFORM initiative in region. The incumbent will be working in a project team (TRANSFORM coordination hub) consisting of international and national experts from the ILO and other UN agencies participating in the TRANSFORM initiative in the region.

Reporting lines:

Under the overall responsibility of the ILO Lusaka Country Director for Zambia, Malawi and Mozambique - the Social Protection Knowledge Management and TRANSFORM technical officer will directly report to the Chief Technical Advisor on Social Protection in the ILO Lusaka Country Office. The incumbent will work closely with other UN agencies participating to the TRANSFORM initiative at regional and country level. S/he will work in close collaboration with the Social Protection Specialists attached to the ILO Decent Work Team in Pretoria, social protection experts in SOCPRO ILO HQ and other social protection expert from agencies participating in TRANSFORM. The incumbent will supervise junior staff members of the TRANSFORM coordination hub.

Description of Duties

1. Support peer-to-peer learning, exchange and knowledge development across countries in the region in the areas of focus of the project. Assist in the coordination and development of knowledge products and communications materials on technical subjects in the areas of focus of the project. Coordinate the organization of regional meetings and events for interchange of experiences in the topics of focus of the project.

2. Under the guidance of the CTA, coordinate the TRANSFORM initiative in the region in line with the approved work plan and budget, as well as other critical initiatives in the areas of knowledge and capacity development envisaged in the project. Ensure effective implementation of planned activities, through timely provision of inputs, timely and efficient delivery of outputs, and planning, control, monitoring and evaluation of the project activities, in conformity with ILO policies and project strategies, and in accordance with ILO programming guidelines and country/action programs, and administrative and financial procedures.

3. Provide overall technical coordination and quality assurance for continuous improvement, development and adaptation of the TRANSFORM package so to respond to needs of capacity building in the region. Support the preparation of additional training and leadership development modules/materials as part of the TRANSFORM curriculum. Coordinate inputs from external consultants and partners involved in the development, revision and enrichment of TRANSFORM modules/materials, and where relevant in the delivery of national applications at country level.

4. Supervise the TRANSFORM regional support team (TRANSFORM coordination Hub) and the team of junior technical and administrative staff working in support of the initiative in ILO and other UN participating agencies.

5. Support the establishment and maintenance of a cohort of regional TRANSFORM trainers of trainers. Coordinate regional training of trainers processes and accreditation of regional masters trainers only. Supports communication and interaction among TRANSFORM Master trainers group. Provide support to activities of the regional Trainer of Trainers community

6. Provide support to country teams and national trainers for the application of the TRANSFORM curriculum. Engage with country teams in the development of country strategies to embed TRANSFORM in national capacity development processes. Provide technical and logistical backstopping for TRANSFORM country and regional applications. Maintain close liaisons with governments, workers' and employers' organizations, UN organizations, research institutions and non-governmental organizations which are involved in TRANSFORM applications at regional and country levels. Facilitates exchange across TRANSFORM country teams and national Trainers groups.

7. Support and facilitate communication, dissemination and resource mobilization efforts for the TRANSFORM initiative at regional and global level. Regularly updates the TRANFORM advisory group on developments of the initiative in the region. Represent the TRANSFORM initiative at pertinent regional and national forums and consultations.

8. Coordinate closely with other ILO units, UN agencies, partners and donors participating in the initiative, as appropriate on the TRANSFORM and other knowledge management initiatives envisaged in the project.

9. Undertake such other tasks and responsibilities as may be assigned by the CTA.
Required Qualifications

Advanced university degree in the relevant field (such as economics, social policy, law, international studies and/or other relevant social sciences field), with demonstrated expertise on social protection issues.

At least five years of relevant professional experience, including three years at the international level, with thematic emphasis on social protection.

Experience in capacity and knowledge development in the field of social policy would be an advantage. Experience with social protection systems in Africa would also be an advantage.

Excellent command of English and good working knowledge of French. Working knowledge of Portuguese would be an advantage.

- Ability to provide technical advice and to guide and coordinate the work of external collaborators, general service staff and young professionals in the area of specialization.

- Ability to conceptualise and design research techniques and analyse complex cross-national practices and data sets covering a wide range of issues in the specialized technical field.

- Ability to formulate new concepts and methodologies.

- Ability to draft reports and prepare guidelines relating to programme development and implementation.

- Ability to provide technical support to senior specialists, carrying out research, project formulation and implementation.

- Ability to participate effectively in technical missions and to provide technical inputs for the ILO Decent Work Agenda.

- Excellent analytical skills and knowledge of analytical tools and qualitative and quantitative techniques.

- Good computer skills.

- Ability to work in a multicultural environment and gender-sensitive behaviour and attitudes are also required.


Grade: P.3
Salary and post adjustment US$
Salary Minimum 58583
rising to Maximum 75656
Post adjustment for Lusaka Minimum 20387
Maximum 26328

Please note that the above salary levels are determined according to the criteria established by the International Civil Service Commission. The ILO is an international public sector employer and salary and other employment conditions are not negotiable. The post adjustment (cost of living adjustment) is variable and subject to change without notice in accordance with the rates set by the ICSC for the UN Common System for salaries and allowances. Therefore, the figures quoted (based on the rate at the time of publication of this vacancy) are only indicative.

Other allowances and benefits subject to specific terms of appointment:

  • Family allowance
  • Children's education grant (per child per year)
  • Pension and Health Insurance schemes;
  • 30 working days' annual leave;
  • Settling-in Grant;
  • Entitlement to transport expenses of personal effects;
  • Repatriation Grant (if applicable);
  • Home-leave travel with eligible dependants every two years;
  • Rental subsidy (if applicable).

Recruitment is normally made at the initial step in the grade.
Salaries and emoluments are exempt from taxation by the Swiss authorities and, on the basis of international agreements or national law relating to presence or residence abroad, are generally exempt from taxation by other governments. In the absence of exemption, in most cases tax paid will be reimbursed in accordance with an ILO document which will be supplied upon request.

While the successful candidate will be initially working in Lusaka, he/she may be assigned to any duty station designated by the Director-General of the ILO.

Please note that all candidates must complete an on-line application form.
To apply, please visit ILO's e-Recruitment website at: erecruit.ilo.org. The system provides instructions for online application procedures.
The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - @ilo.org - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.

Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.

Selection in Progress

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